Returns
As a customer, you have a 15-day cooling-off period from the day you receive your order, during which you can return it for a full refund. To initiate a return, simply contact us, and we will provide the return address. Return shipping costs are the responsibility of the customer, and we recommend using a tracked shipping method. We will process your refund within 30 days of receiving the returned item.
Please note: You cannot cancel your purchase by simply refusing delivery. You must notify us of your intention to return the goods first.
When returning your order, please ensure:
- The item is unused and undamaged.
- The item is in its original condition.
- All original packaging is included.
- You cover the cost of return shipping.