Returns

As a customer, you have a 15-day cooling-off period from the day you receive your order, during which you can return it for a full refund. To initiate a return, simply contact us, and we will provide the return address. Return shipping costs are the responsibility of the customer, and we recommend using a tracked shipping method. We will process your refund within 30 days of receiving the returned item.

Please note: You cannot cancel your purchase by simply refusing delivery. You must notify us of your intention to return the goods first.

 

When returning your order, please ensure:

  • The item is unused and undamaged.
  • The item is in its original condition.
  • All original packaging is included.
  • You cover the cost of return shipping.